HR Operations Manager
Mississauga, ON · Full-time · Permanent · $85,000 - $90,000 + 10-15% bonus + 3% DPSP match
New HR leadership seat reporting to the CHRO of a growing supply chain / transportation organization. Owns employee relations, benefits administration, HRIS, and HR reporting across a ~250-person workforce.
Reports to the CHRO. This is a newly-created HR leadership seat for an established supply chain and transportation organization that has never previously had a functional HR manager — strong opportunity to build out the function. The role covers employee relations, benefits administration (US + Canada), HRIS ownership, and HR reporting. Workforce is approximately 250 across office, drivers, and agency staff.
What you'll own
- Employee relations strategy: trust, accountability, retention, and day-to-day investigations - Functional lead on employee relations matters; documenting and supporting leaders through corrective action - Manage the US and Canadian benefits programs and work with partners on improvements - HRIS and talent management system ownership; partner across the business to improve them - Regular and ad-hoc HR reporting and dashboards for leadership - Annual budgeting headcount template and ongoing budget-to-actual review with Finance - Vendor management for HR partnerships - Lead the company social committee and contribute to other HR committees as time permits
What we're looking for
- 2+ years in the supply chain, transportation, warehouse, distribution, or logistics industry (blue-collar environment experience preferred) - HRIS experience required - Strong working knowledge of employment law: Canada Labour Code and provincial standards - Bachelor's degree or equivalent; working toward formal HR accreditation - Excellent organizational, analytical, and communication skills - Comfortable handling confidential information - Proficient with Microsoft Office and able to learn new HR systems quickly
Compensation & benefits
- $85,000 - $90,000 base - 10-15% bonus depending on experience - 3% DPSP matching - Equal opportunity employer
Reporting & team
Reports to the CHRO. No direct reports; works closely with the HR Coordinator and other HR team members.
What you'll be doing
- Lead employee relations strategy and act as the functional lead on day-to-day ER matters
- Manage US and Canadian benefits programs and partner on plan improvements
- Own HRIS and talent management systems; identify and drive improvements
- Provide regular HR reports and ad-hoc dashboards to leadership
- Prepare annual budgeting headcount templates and review budget-to-actual with Finance
- Manage HR vendor relationships
- Support investigations and ensure they are well-documented and timely
- Lead the company social committee and contribute to other HR committees
What we're looking for
- 2+ years in supply chain, transportation, warehouse, distribution, or logistics
- Blue-collar / operational environment experience preferred
- HRIS experience required
- Working knowledge of CLC and provincial employment standards
- Bachelor's degree or equivalent; working toward formal HR accreditation
- Strong analytical, organizational, and communication skills
- Ability to handle confidential information with discretion